Eppix Customer Care and Billing Solution (CCBS) has 15+ years of proven track record with Communications Services Providers (CSPs) across the globe. That's because EppixComm understands the critical role that Customer Care and Billing plays in an operator's business model.

Customer Care and Billing forms a small part of an operator’s total investment, yet this plays a critical role since with the help of this customers are invoiced and cash is collected. . Additionally, Customer Care and Billing helps facilitate customer acquisition and can be used as a competitive tool for differentiation.

EppixComm solutions help operators to guarantee customer satisfaction by aiding in the development of competitive tariffs, discounts, packages and services. The added value for any operator is that, it is able to profile and manage its customer segments so that it can proactively market its services whilst extracting critical business information. EppixComm is different because it not only assures revenue but helps to grow revenue as well.